Cakeree's Policies
Refund and Cancellation Policy
Refunds: Cakerees.com provides refunds for orders canceled at least 7 days prior to the event date. If the cancellation occurs within 7 days of the event, a partial refund may be issued at the discretion of the company, depending on the stage of preparation. Refunds for defective or incorrect orders will be issued after review and confirmation by our team. Please allow up to 10 business days for the refund to reflect on your original payment method.
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Cancellations: Orders can be canceled by contacting our customer service team at twrdwells@gmail.com or (769) 257-8467. Cancellations made less than 7 days before the event date may not qualify for a full refund.
Fulfillment and Delivery Policy
Order Processing: Orders are confirmed within 1-2 business days of placement. Custom and large catering orders may require additional time for confirmation and preparation. Clients will receive a confirmation email or call to discuss event details and delivery schedules.
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Delivery: Cakerees.com personally delivers all orders to clients to ensure quality and timeliness. Delivery is available within the United States. Delivery fees are determined based on the event location and order size, and these fees will be confirmed during the order process.
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Delivery Times: Delivery is coordinated with the client to align with event schedules. Cakerees.com guarantees timely delivery and setup for events as agreed during order confirmation.
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Issues with Delivery: If there are any issues with delivery, such as delays or damages, please contact us immediately to resolve the matter. Photos of any damage will help expedite the resolution process.
Terms and Conditions
Use of Services: By ordering from Cakerees.com, you agree to provide accurate details for your order, including event date, delivery location, and contact information. Orders are subject to confirmation by Cakerees.com.
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Intellectual Property: All designs, recipes, and branding used by Cakerees.com are the intellectual property of the company and may not be reproduced without permission.
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Disclaimer of Liability: Cakerees.com is not responsible for any issues arising from improper handling of products after delivery or if instructions provided for food storage and serving are not followed.
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Changes to Terms: Cakerees.com reserves the right to update these terms at any time. Clients will be notified of significant changes affecting their orders.
Privacy Policy
Data Collection: Cakerees.com collects information such as your name, contact details, and event information to process orders and provide exceptional service.
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Data Use: Your information is used solely for order fulfillment, customer support, and communication related to your events. We do not sell or share your information with third parties.
Data Security: We use secure systems to protect your personal information. While we take all reasonable measures, no online system is entirely secure.
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Your Rights: Clients may request to access, update, or delete their personal data by contacting twrdwells@gmail.com.
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Cookies: We use cookies on our website to improve user experience. You can disable cookies through your browser settings.
Business Details
Legal Name: Wells Creations Cakeree's LLC ( or Cakeree's)
Physical Address: For privacy reasons, we do not disclose a physical address. Deliveries are made directly to event locations as confirmed with clients.
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Customer Service Contact: Email: twrdwells@gmail.com Phone: (769) 257-8467
Invoice Notice
Payment Requirement: TO SECURE YOUR ORDER, ALL PAYMENT IS DUE WHEN PLACING THE ORDER AT THE TIME OF ORDERING.